# Charlotte Water Systems by My Home Water System > Published water hardness for Charlotte, NC, copied from the utility's own reports, and a way to request a written water treatment quote from one local company. Not a water utility. ## Water facts, as published - Total hardness, Charlotte Water: Average 32 ppm, range 27-35 ppm (Calendar year 2025). Source: 2025 Annual Drinking Water Quality Report (Consumer Confidence Report 2025 - Charlotte Water), https://www.charlottenc.gov/files/sharedassets/cltwater/v/3/documents/water-quality/ccr/current-consumer-confidence-report.pdf - USGS class, our reading of the published figures: soft. Classes: https://www.usgs.gov/water-science-school/science/hardness-water - A single September 2026 sample at the Franklin plant, posted on Charlotte Water's site, read 39 ppm. - Charlotte Water adds chlorine to prevent bacterial growth. Source: Charlotte Water 2025 Annual Drinking Water Quality Report, https://www.charlottenc.gov/files/sharedassets/cltwater/v/3/documents/water-quality/ccr/current-consumer-confidence-report.pdf - Charlotte water comes from Mountain Island Lake and Lake Norman on the Catawba River. Source: Charlotte Water 2025 Annual Drinking Water Quality Report, https://www.charlottenc.gov/files/sharedassets/cltwater/v/3/documents/water-quality/ccr/current-consumer-confidence-report.pdf - Sources last checked: 2026-10-27 ## Pages - [Charlotte water and quotes](https://charlottewatersystems.com/): the answer, the sources, common questions - [Water data as JSON](https://charlottewatersystems.com/water.json) - [Water softeners](https://www.myhomewatersystem.com/water-softeners/), [whole-home filtration](https://www.myhomewatersystem.com/whole-home-filtration/), [reverse osmosis](https://www.myhomewatersystem.com/reverse-osmosis/) - [Hard water by city](https://www.myhomewatersystem.com/hard-water-by-city/): published hardness for every city we cover ## Status - Not taking requests yet. No prices are published; quotes come after an assessment at the home. - Run by My Home Water System, operated by Aidren LLC.